top of page
FAQs.png
  • What does the cost of the album include?
    The purchase of your album includes photo selection, custom design, 3 rounds of complimentary proofing, printing, gift box, shipping and handling.
  • How do I submit my photos?
    Once you order your album, you will receive detailed instructions on how to transfew your photos to us. Here are a list of options we accept. WETRANSFER (wetransfer.com) DROPBOX (dropbox.com) iCLOUD AMAZON PHOTOS GOOGLE PHOTOS SHUTTERFLY LINKS If you have photos from a photo shoot or wedding you can send a link from a photographers archive. We will most likely need a password to get into, but then we can download from there. ​USPS If all else fails, you can always ship your memory stick/CD to us! Once we have your photos, you will then receive a link to your album proof in 2-3 weeks. Once you have approved your album design, you will receive your printed album in 5-7 business days.
  • Do you offer scanning?
    For an additional fee, we will lovingly scan and organize your photos and other flat memoriabilia. Please contact us directly for this service.
  • I'm not happy with a few of my images, could you edit them?"
    Absolutely! We are skilled in all things photos. We can make simple edits, removing blemishes, opening "eyes" (if you have another photo we can grab from), lighting, color, contrast, etc. Edits can be added for an additional fee.
  • What makes these different from the big corporations?
    We design 100% template-free. Your photos dictate how the album will be designed. We find common themes within your photo collection to be featured in their very own custom layout. We have done the research for you - the quality of printing, the best paper for the highest definition. We take the stress of all those template options from the big-box companies and design a completely unique album just for you. We carefully curate the album by selecting the very best images to highlight your special event.
  • How many rounds of revisions can I do?
    You have up to 3 rounds of revisions included in the price. If you need more than 3 rounds of revisions, we charge $50 for every additional round.
bottom of page